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Return and Exchange Policy

 
Techplus Services offers a 07-day return and exchange policy for most items, starting from the date of delivery. Returns are generally free, and you can initiate the process through the WhatsApp or website. Certain items like imported items and special ordered items are not eligible for return. 
 
Initiating a Return:
  1. Access your order: Go to “My Account” then “Orders” and copy the specific order number. 
     
  2. Initiate return: share order number details in WhatsApp and wait for response. we will respond you as early as we can
     
  3. Select reason: share valid reason for returning item
     
  4. Provide details: Include photos and a description of the issue. 
     
  5. Choose return method: Select either drop-off or pick-up for returning the item.  pickup for Islamabad only where pickup delivery charges will be applied. 
     
     
Important Points:
  • Condition of the item:
    Ensure the item is returned in its original and undamaged packaging, including any accessories or free items. 
     
  • Refund:
    Refunds are typically processed within 7- days after the item is returned. 
     
  • Payment method:
    For Cash on Delivery, Easypaisa Shop (OTC), or JazzCash Mobile Account payments, refunds are usually credited to your Easypaisa or Jazzcash account.
     
  • Non-returnable items:
    Imported items are non refundable
     
  • Warranty:
    read aur warranty policy to ensure returns applicable.
    Exchange: good may be exchanged with other items available in stock if both parties agree on.
 
 
 
 
 
 
 
 
 
 
 
 
 

Featured snippet from the web

Conditions for ReturnsThe product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories. The product must be returned in the original and undamaged manufacturer’s packaging/box. , the same packaging/box should be returned.

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SHOP 07-B CHINAR PLAZA

ST – 48 G-6/1-1 ISLAMABAD

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